Sunday, August 2, 2009

What is the secret?

Many people of late have asked what is your secret – the truth is there is not one a secret. There are steps anyone can take if they are willing to commit. While this is not all inclusive this list can make a different between making positive forward progress

  • Loyalty – you must be committed to the success and positive progress of those you associate with
  • Honesty - And this above all unto thine own self be true and it shall follow as the day the night - thou can'st not then be false to any man.
  • Customer/Client/Follower focus – give you customer what they are asking for not what you want to sell them based on what you have – seek to exceed their expectation by thinking strategically and planning long term taking into account things and situations they may not have considered at the time. By placing their success over your personal profit both can do well. Most importantly listen to what they are saying do not focus on what you want to hear.
  • Solution focused – anyone can criticize or find reasons why things will not work – be the person who finds the unique solutions that allow for creative and inventive solution
  • Knowledgeable – ignorance is not bliss, stupidity is not a placid place or ultimate peace – however neither is arrogance. Seek to confident in what you know while being honest to admit and work on the areas where you are unsure – commit to constant life long learning
  • Willingness to learn/Grow/Change
  • Humility – understanding that you are not self contained your success and failure are due to how others regard you personally and professionally – there is no such thing as a separate personal and professional life – they are all connected
  • Consistency – make sure you are consistent and dependable (I did not say perfect – we all make mistakes) but be known as someone who goes out of their way to keep commitments

Feel free to add any other pointers or tops that you think will assist people in either improving their social media presences, business and or customer service success

No comments:

Add to Technorati Favorites