Saturday, September 26, 2009

Jane M Sell is seeking employment in Philly, PA

I have posted her resume below - please review and if you know of any opportunity please contact her. She has been dealing with some serious challenges she is facing and handling in a mature manner. She seeks a way to help herself instead of a handout.

Email: Jane M Sell

I have over 16 years overall in Customer Service in a Call Center, Banking, and Collections environment. I am proficient in most software used for business including MS Word, Works, Excel, One Note, and some PowerPoint. I am willing to relocate for the right job opportunity.


Credit Mediators, Inc. Upper Darby, PA January 2008 – March 2009
CSR: Small Balance Commercial; CSR: Legal Department
• Responsible for handling inbound and outbound calls from a computer queue
• Logged in notes on the actions taken for a specific account
• We handled only Commercial Collection accounts from a variety of clients

MBNA America, Inc Newark, DE October 2005 – January 2008
Business Lending Bank Card Services Representative
• Completed 1 month of training and passed test to work on CSR floor
• Responsible for the inbound calls of our business customers
• Handled 130-150 outbound calls per day and generally 100 inbound
• Duties would include making changes to their business credit card accounts, either by adding an employee, increasing their credit line or, canceling a former employee’s card.
• Responsible for promoting the EBLOC (Elite Business Line Of Credit) to those companies that had good credit standing with us and could benefit from this line of credit
• Recognized for selling 36 EBLOC when only responsible for 10-15
• Received a Commendation for Outstanding Customer Service in December of 2005

I.W. Levin & Co., Inc Philadelphia, PA January 1990 – August 2005
Clerk; Assistant Manager; Property Manger and Assistant Service Coordinator
• Clerk: enter the rent payments and assist the property manager with some of the responsibility of sending out late letters
• Responsible for scheduling inspections, leasing, and specific tenant requests
• Qualified Section 8 applicants for possible discounted rental fees
• Scheduling maintenance requests, and answering tenant’s questions
• Responsible for the follow up on the maintenance staff of 22 assuring that the work needed to rental units was being completed in a timely fashion

Temple University Real Estate Institute Philadelphia, PA 2003
Certificate in Real Estate Investment and Management
St. Joseph’s University Philadelphia, PA 1982
BS – Business Management

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