Showing posts with label responsibility. Show all posts
Showing posts with label responsibility. Show all posts

Wednesday, March 17, 2010

When people show you who they are, believe them

This is a saying credited to Maya Angelou. Many think its origins are from the phrases "actions speak louder than words" or "talk is cheap"

Here is a corollary – when people tell you things out of anger, frustration or spite listen to them and act accordingly.

Too often we get ourselves in trouble as adults by trying to rationalize why people say what they do when had we simply listened and done what they told us we would have fewer problems. Ie – when someone says leave – leave, not happy, will not work out, want to see other people, want other clients, other suppliers, etc.

Here is the first $1 million dollar question – how much stress and/or drama could you have saved yourself had you simply done what you were asked or told to instead of trying to convince them to do what you wanted by taking the situation and/or words at face value without trying to rationalize a meaning or getting that person to accept you decision as the right one?

Remember this simple truth, just because you want something does not mean others want it too!









Here are some questions to consider:
  • Do you accept the fact that you cannot change people?
  • Do you accept the fact that people are going to always do what they want to do?
  • Are you talking in a way others can understand?
  • Are you listening to what they are saying?
  • Are you acting based on what they are telling you or what you want to hear?
  • Are you listening with an open mind or have you already decided the outcome?
  • Did you do what they told you or did you attempt to convince them to accept your point of view?

Here is the 2nd $1M question:
  • If you cannot accept their point of view even though it may not be the outcome you want and you are unwilling to listen to our accept their perspective and them then how can you expect others to accept your viewpoints and opinions when you have closed your mind to everyone’s but your own?

Sunday, February 7, 2010

Respect

When we show our respect for other living things, they respond with respect for us. - Arapaho Proverb

To respect a person is not possible without knowing him; care and responsibility would be blind if they were not guided by knowledge. Erich Fromm


What Respect Is

Respect means a lot of different things. On a practical level it seems to include taking someone's feelings, needs, thoughts, ideas, wishes and preferences into consideration. We might also say it means taking all of these seriously and giving them worth and value. In fact, giving someone respect seems similar to valuing them and their thoughts, feelings, etc. It also seems to include acknowledging them, listening to them, being truthful with them, and accepting their individuality and idiosyncrasies.

Respect can be shown through behavior and it can also be felt. We can act in ways which are considered respectful, yet we can also feel respect for someone and feel respected by someone. Because it is possible to act in ways that do not reflect how we really feel, the feeling of respect is more important than the behavior without the feeling. When the feeling is there, the behavior will naturally follow.

Why It is Important

Going back in time, respect played an important role in survival. If we think of a small tribe wandering in the desert we can imagine that a person not respected by anyone could be left behind and die. Such a person was considered to have no worth, no importance, no value to the group. This, I believe is the foundation of our psychological need to feel respected.

Nowadays it seems much more possible to survive without being respected. Someone could, for example, inherit a large sum of money, have many servants and employees and have salesmen constantly calling on him and catering to him, yet not be respected in the least. Someone could also make a lot of money through having a particular talent which is valued, such as being able to dunk a basketball yet not really be respected, perhaps because of the way he treats others.

Still, there is a value to respect which money can't buy. Though someone's life might not depend on it, there are times, many times in fact, when another person has the chance to make a personal decision - a judgment call. When that person feels sincere respect for someone else, they will make a different decision than if they feel no respect, even if they have customarily shown a false, pseudo-respect to the person.

We can all sense whether we are respected or not. This holds true for those with money and power as well. Moreover, it is quite possible that those who pursue money and power are actually trying to gain a type of respect that they never have truly felt.

When we are respected we gain the voluntary cooperation of people. We don't have to use as much of our energy and resources trying to get our needs met. When people respect one another there are fewer conflicts. In summary, it is for both evolutionary and practical reasons that respect is important, and also why we simply feel better when we are respected.

Where Respect Comes From

As I see it, respect is something that is earned. One earns another's respect by voluntarily doing the things I mentioned above, such as taking that person's feelings, needs and thoughts into consideration.

Respect seems to be like a boomerang in the sense that you must send it out before it will come back to you. Respect cannot be demanded or forced, though sometimes people mistakenly believe that it can, as I discuss below.

Since a baby has no concept of respect, and feels only its own needs when it is first born, I believe that the only successful way to teach a child what respect is, is to earn the respect of the child as they slowly grow into a thinking human being.

The way this is done is first of all by attending to the child's natural needs, such as to be fed and nurtured. As the child grows, his needs change. He has increasingly sophisticated psychological needs. He begins to express his own views, his own preferences, and he has an increasing need for freedom, autonomy and independence. This is when the adults in his life can treat him with increasing respect and thereby earn his respect in return.

It doesn't make sense to think of respecting a baby in the same way that we say we respect an adult. Yet on some level the two concepts are similar. This similarity has to do with our voluntarily helping that person with their needs. In either case, we must first accept the needs. For example, if a baby needs to be fed at three in the morning we don't do it begrudgingly if we respect his natural needs; we simply accept that the infant has a natural need to eat at that particular moment. Likewise, if an adolescent or an adult needs to talk, we accept this need and we show respect by listening voluntarily.

Below are more specific ways to show and earn respect, particularly to an older child, adolescent or adult.

Showing and Earning Respect

Respecting someone means respecting their feelings and their survival needs. Here are ways to show respect for someone's feelings:

  • asking them how they feel
  • validating their feelings
  • empathizing with them
  • seeking understanding of their feelings
  • taking their feelings into consideration

For this process to work efficiently several things are required. For example:

  1. Each person must be aware of their own feelings; i.e. know how they feel.
  2. They must be able to express their feelings.
  3. They must know how to listen non-judgmentally & non-defensively.
  4. They must know how to validate feelings.
  5. They must believe that feelings have value.
  6. They must believe that feelings matter.

If respecting someone means respecting their feelings and their survival needs, then if a person does not respect your feelings, they don't respect you. If those in positions of power and authority do not respect your needs and feelings, they will not earn your respect.

Here are some specific ways to show respect:

  • Asking others "How would you feel if..." before making a decision which affects them
  • Voluntarily making changes and compromises to accommodate their feelings, desires and needs
  • Not interrupting them
  • Soliciting and allowing feedback. Trying to understand their beliefs, values and needs
  • Giving them the opportunity to solve their own problems without underestimating them, in particular:

    Avoid telling them what to do
    Avoid telling them what they 'need' to or 'should do
    Avoid giving them unsolicited advice, sermons and lectures

Remember that the most effective way of finding out how well your efforts are working is to simply ask, "On a scale of 0-10, how much do you feel respected by me?" If you have created a safe environment, you are likely to get an honest answer. Then if it is lower than 10, you can ask, "What would help you feel more respected?" Then you have the specific information you need to improve your 'rating.' I have found that most people are more than willing to express themselves when asked such a question. And the answers are typically articulate, and often surprising.

Measuring Respect

A simple way to measure respect is to use the 0-10 scale suggested above. You can ask others, "On a scale of 0-10, how much do you feel respected by ____?" Such a clear, direct question has provided me with invaluable information since I started asking it several years ago. Here are some more questions to ponder:

  • What would happen if customers, clients, and constituents were asked how much they felt respected by employees of businesses and government agencies?
  • What if organizations established minimum standards for respect?
  • What if children and adolescents were asked how much they felt respected by their parents and teachers? What if someone took action based on the responses?

I believe respect is too important to go unmeasured in society. We track many other numbers, but so far, we don't track respect. I believe doing so would be a step in the right direction.

(See story on measuring respect in a primary school)

Authority, Fear and Respect

It seems that authority has two basic sources: fear and respect. On the continuum below, we can see that the total source of a person's authority could be thought of as equal to the combination of how much they are feared plus how much they are respected.

Source of Authority

...........F.Fear .....................Respect
___________________

................0 1 2 3 4 5 6 7 8 9 10

Fear + Respect = Total Source of Authority

For example, in a dysfunctional family a child might fear their parents 8 and respect them 2, for a total of 10. In a healthier family the authority base might be more like Fear 1, Respect 9, again for a total of 10. (See small sample study)

Those in positions of authority often expect and try to demand that those beneath them show 'respect.' But if they have not first earned respect by showing it (which is done by respecting the other person's feelings and needs), they may find that their power is actually based on fear. Once a person no longer fears such an authority figure (AF), then the AF's power base quickly disappears out from under them, often leaving them feeling frustrated, powerless, confused and resentful.

Confusion Between Respect, Obedience and Fear

A New York City gang member was asked why he carried a gun. He replied: "Before I had this gun, I didn't get no respect. Now I do."

Similarly, teachers and parents often belief that if a child obeys them, or says "Yes, Sir/ No, Sir," it means the child respects them. Several teachers have told me they felt more respected when there was more 'discipline' in the classrooms. When I probed deeper, without fail they made it clear that they were talking about a time when there was more use of corporal punishment in school, and thus more fear of physical pain for disobedience.

There is a danger in mislabeling fear as respect. To use an analogy, consider what would happen if two jars in the medicine cabinet were mislabeled. What if poison ivy lotion were labeled as cough syrup, or chlorine as contact lens cleaner?

Here are some comparisons between fear and respect:

  • Fear is toxic.
  • Respect is nurturing.
  • Fear destroys self-confidence. Respect builds it.
  • Fear is life-threatening. Respect is life-enhancing.
  • Fear is forced. Respect is earned.
  • Fear is learned. Respect is earned.

To confuse the two creates serious problems for society.

See also this other example of the confusion between respect and obedience.

The Inverse Relationship Between Fear and Respect

I have a theory that there is an inverse relationship, or a significant negative correlation, between fear and respect. Here are some informal sample studies.

Study 1 -- 7 Adolescents

One day I met 7 people between the ages of 13 and 15. I did a small survey of respect and fear. First I asked them how much they felt respected by their mothers and fathers, individually, from 0-10. Then I asked how much they felt afraid of each. As I expected there was an inverse relationship. They felt a high level of respect by both parents and a felt a low level of fear. They felt slightly more respected by their mothers and slightly more afraid of their fathers.

These were a group of bike riders, riding around Belgium. They have voluntarily joined the group so no one had been forced to go. They seemed quite healthy and happy. Some of them did smoke, but I think it was only three people in the group.

Here are the results stated as average numbers.

RespectFear
Mother8.9.3
Father8.8.6

========

Study 2 -- Five Adolescents

I asked a 14 year old who I will call SEP, to do a little survey among 5 of her friends about respect and fear. I wanted to know how much her friends felt respected by, and afraid of, their mothers and fathers. Here is the report I got back.

Friend 1

RespectMum0"She respects my horses more than me"
Dad7"He lets me be myself without spoiling me"
FearMum3"We usually have shouting matches, and although she can be quite threatening, I can shout louder!"
Dad1"I’m never scared of his reaction to things and I’ve got no reason to fear him. If I did something
wrong he’d be disappointed more than anything else"

Friend 2

RespectMum7"My mum is a very good mum and I feel healthy being around her"
Dad0"He doesn’t respect me at all. He left me when I was a baby and now wants me to drop
everything and come and live with him in another country."
FearMum0"I feel really free with my mum"
Dad8"I don’t know him very well at all. I know my step-dad more"

Friend 3

RespectMum9"She trusts me to look after my baby sisters and she lets me just be me"
Dad0"I don’t know where he is!"
FearMum0No comments
Dad--

Friend 4

RespectMum9"We get on so well"
Dad0" He only cares about himself and his bitch"
FearMum3"Sometimes we argue"
Dad1"Nothing he says or does can hurt me any more. I can say anything to him – swear, whatever –
and he can’t do anything about it because he’s having an affair and he knows that’s much worse.
I hate him so much for what he’s put our family through."

Friend 5 *

RespectMum10"I have the best parents ever!"
Dad10
FearMum0"I love them and I know they love me. They are the coolest."
Dad0

* Note from the person asking the questions:

(I truly believe "Friend 5" has great parents. She is such a happy person…I can’t explain it; there’s just something so free and wonderful about her. She really glows and has no worries. She is so lucky)


Respect and Parenting- Consequences for later in life

When we do not feel respected by our parents while we are living with them, we have an unmet need to feel respected later in life. This is such an obvious statement, yet it needs to be said. It is one of the clearest examples of what happens when our emotional needs are not filled in the right amounts at the right time by our parents. People who did not feel respected by their parents tend to take things personally later in life. They may make a big "scene" over something which to other people would seem small. They do this because they are in pain from the lack of respect which they are still feeling, one which originated many years earlier, but likely was not allowed to be expressed.

They may demand to be respected by their employees, their children, their students and the sales clerks in the supermarket. They make seek positions of power where they have authority over others as a way of trying to fill their unmet need for respect. But when they are in positions of authority it is easy for them to confuse respect and fear. When they are feared, they are not respected. When they try to use authority and fear as a substitute they find that they still feel unfulfilled since you can never get enough of a substitute.

On the other hand, another consequence might be that they have such low self-esteems that they never feel worthy of respect. In this case they will let people take advantage of them, abuse them and manipulate them.

We Don't Feel Respected When...

We are forced

We are ignored

We are threatened

We feel imposed upon

We feel intruded upon

We feel judged or rejected

We are not listened to

We are lied to

We are lied about

We are not given reasonable explanations

We are not asked for our opinions

We are invalidated

We are interrupted

We are laughed at
(especially when we are upset or
in pain or some kind of trouble)

We are not cared about

We are mocked

We are stereotyped

We are underestimated

We are not taken seriously

Our feelings are not taken seriously

Our preferences are not taken seriously

Our dreams are not taken seriously

Our ideas are not taken seriously

Our needs are not acknowledged
and not taken seriously

Our questions are not taken seriously

Our questions are not answered or
are evaded

We are told that we wouldn't be able to
to understand something
(Note)

We are not asked for our ideas

Others make decisions about us
without our input

Others do not try to understand us

Others make assumptions about us

We are not asked what we think we need

Others tell us what they think we need.

We are not asked how we feel

Others believe they know what is best for us

Others believe they know us better
than we know ourselves

Our way of doing things is not accepted

Our privacy is invaded or denied

We feel betrayed

We feel controlled.

Respect, Fear and Control in Education and Society

In many countries it is now illegal to hit children in school. In some countries, such as Sweden, it is also illegal to hit them in their homes. One result of this shift in social thinking is that children are becoming less afraid of their teachers, and of authority in general. In the past, the fear of physical punishment was often one of the main ways of maintaining control of the classroom and of society.

The trend in many countries is away from this form of control. I support this trend, but at the same time I am afraid we have taken away one method of control without replacing it with a better one. We have told the teachers you can no longer hit the children. But we did not tell them what to do instead. The result, according to many teachers, is sometimes chaos. What is needed is another basis of control.

I believe that respect is this other basis of control. But this respect must be earned and it must be mutual. It cannot be forced or demanded. It must not be confused with fear. If we confuse fear and respect we are returning to the use of fear. (See sections on this confusion and on how to earn respect)

I believe there is actually an inverse relationship between respect and fear. (See related story) Where the student feels afraid of teacher X, there is likely to be little respect for the teacher. If you now remove the fear from the equation, the student has neither fear of, nor respect for, teacher X. Now teacher X has lost control of the class. But if the teacher has earned the respect of his students, he still has a basis of control, even when the threat of physical punishment is removed. Therefore he can be expected to have fewer problems maintaining control of the classroom. In fact, this seems to be the case in actual practice. Many educators have told me that the teachers who show respect to students have lower levels of discipline and control problems as compared to teachers who use punishment and threats. (See alsoAuthority, Fear and Respect)

If a child or teenager is treated with respect at home, it is likely he will respond positively to being treated with respect at school. But if he is hit at home and he knows that he can't be hit at school, the teacher's job will be more difficult. This is one reason why I believe it is important that we train all teachers in how to earn the respect of their students as part of their own formal education. Ideally, I would also like to see all parents and future parents trained in how to earn the respect of their children. Some, of course, can do this naturally, but I believe most people could use some formal training.

Outside of the home, teachers are one of the first representatives of authority in society. If they earn the respect of their students, the students are likely to respect others in positions of authority and society will tend to function a bit more smoothly.

Respect, Education and Teacher Training

I have noticed that one of the quickest ways to start a heated discussion with teachers is to ask them if they believe students should respect a teacher just because the teacher is a teacher, or if a teacher has to earn the respect of the students.

To me the answer is cleary the latter. But the fact that there are still many teachers who believe the former suggest that there is a serious shortcoming in the teacher training process.

I also beieve that teacher training programs, for example in a typical university, do not show future teachers how to earn the respect and cooperation of the students. They are then significantly unprepared when they reach the classrooms.

Further, I suspect that if a person begins studying to become a teacher with the belief that teachers should be respected or obeyed, just because of their position as a teacher, it will be very hard to change this belief. What might be needed then, is some way of filtering prospective teachers based on their beliefs. While this idea may make some people feel uncomfortable, the reality is that a person's beliefs do significantly affect their attitudes, and attitudes affect the classroom environment. Beliefs also affect a person's ability to be taught new things, especially new ideas. At present the teacher training programs I am familiar with do not test a future teacher for their open-mindedness. Instead, I am afraid that their ability to adapt to the status quo is much more highly valued. Much depends, of course, on the people who design and control the teacher training curriculums and the admissions and graduation processes. Their beliefs will obviously affect the system itself and the future teachers created by the system.

I also suspect that if a teacher or future teacher is emotionally needy, and they have an unmet emotional need to feel in control or to feel important, it will be almost impossible for them to treat students with respect regardless of their training and preparation. I would suggest that such people really do not belong in the educational system and soceity will be better off if they are replaced by more emotionally secure individuals (and administrators).

On the other hand, I also believe there are many teachers and future teachers who agree that respect needs to be earned, so they just need to be offered practical skills to help them learn how to do do this.

S. Hein
January 14, 2008

STORIES ABOUT RESPECT

1. You got to show folks some respect

Every human needs to feel respected, even the least powerful. (We might even say, especially the least powerful.)

This point was etched into my brain when I saw a homeless man soliciting the patrons of a fast food restaurant in Florida. The cashier, a street-wise New Yorker, loudly and coldly told the man that he needed to leave. Everyone in the restaurant looked up to see what was happening. I suspect the man felt embarrassed, humiliated, rejected and attacked. I was surprised, though, at how defensively he reacted. He chastised the cashier for her manner of speaking to him and said, among other things, "You got to show folks some respect, sister. That ain't no way to be speakin' to nobody!"

While the cashier and the man argued, I felt empathy for both of them. I could understand both of their perspectives. I felt a small amount of fear that the situation was escalating out of control as they both raised their voices. I realized that by not showing respect for the man's feelings, (by defending herself and invalidating him) she actually was causing more problems for herself and causing more of a disturbance in the restaurant. In other words, she was acting counter-productively. Clearly, everyone, even the homeless street person, needs to feel respected.

Respect is one of those words that is so widely used it has many different meanings to different people. We all seem to know it is important to respect each other, but I am not sure we could all agree on just what respect actually is.

S. Hein
September, 1996
Clearwater, Florida


2. Respect, Fear and Emotional Falseness

Father: If you ever come home late again, you are never going to get to use the car again.

Son: Ok. Ok.

Father: Don't talk to me like that!

How does the father feel when he is saying "Don't talk to me like that"?

Most likely he is feeling disrespected. But why doesn't the son feel respect for the father at this moment? Possibly because the father is threatening the son.

Threatening someone does not earn their respect. A threat is used to create fear, not respect. So it is natural for the son to feel disrespectful. The father orders the son not to talk to him like that. By doing so he is encouraging emotional falseness. He wants the son to talk to him in a respectful tone, but the son does not feel respect for the father at that moment.

By doing so he creates more fear, not more respect.


3. Slapping, Fear and Respect

One day I talked to a couple from Ireland who had two adolescent age daughters. I said, "Since you are parents, I have a question for you about raising children. I just got this email from a friend of mine who is 18. She said her mother slapped her last week because she "talked back" to her. She asked me what gives her mother the right to do this. She said that if she didn't like what someone at a store said, she would not be able to reach out and slap the sales clerk. She said that would be illegal. What do you think about this? Do you think it is ever necessary to slap a teenage girl? Do you know if it is legal to slap your daughter in Ireland?"

The mother answered by saying, "Well, you need to be able to correct your children. So yes, I'd say it is legal."

I then said, "I agree that parents need to be able to correct their children, but it seems to me that 18 is a bit old to still be slapping your child. What do you think?"

She said, "Well, yes, I suppose it is. If you haven't been able to teach your child respect by that age then there is probably something wrong."

So I am wondering now... If a mother slaps her daughter to "correct" her is she teaching respect... or fear?


4. Respect and Romance

A woman I will call "Concerned" is going to see her new partner this weekend. She has been feeling concerned about their relationship. A key issue is that she doesn't feel very respected by him and she would like him to do some things differently. In this dialogue we are discussing how to present her concerns.

SteveHow much do you feel respected by him right now, from 0-10?
ConcernedAbout 6.
SteveAnd how do you think he would feel if you told him that?
ConcernedHe could possibly feel defensive, or curious, or sad.
SteveWhat could you say to make him feel more defensive?
ConcernedHmm. Well, I could say, "I only feel respected 6 out of 10." or I could say,
"You know, the way you treat me, I only feel respected 6 out of 10."
SteveOkay. Then what could you say to make him feel more curious?
ConcernedWell, I could say it like this, "You know my friend and I were talking and
he asked me how much I felt respected by you from 0-10."
SteveOk. What about sad?
ConcernedWell, I might say something like, "How much do you feel respected by me,
from 0-10?" Then we could talk about his feelings first, like what I could
do so he would feel more respected. Then he would probably ask me later
how much I felt respected by him, and when I told him the truth he would
probably feel sad and curious. Then he would probably ask what he could
do to help me feel more respected.

We both agreed this last idea was a good one.


5. Respect and Culture

In another story about respect and romance on this page I discussed my friend who I called "Concerned." In that story she was preparing to have a discussion with about respect with someone who she had recently started dating. After she had this discussion we talked again. When she met her partner she tried to use the 0-10 scale to determine how much her partner felt respected. She hoped he would then ask her how much she felt respected. Her partner told her though, that "you can not put a number on feelings." He also told her that if you like and love someone you just automatically respect them. He told her that people in his culture did not measure feelings with numbers. He said this might be something people do in the West, but not in his culture. He said in his culture one "feels with the heart and not with mathematics." This seemed to me a bit like saying one measures the outside temperature with the body, instead of with a thermometer. It is not the first time, though, that I have heard something like this, so it is something which must be considered.

It also raises several issues. First, what is respect? Are there different cultural definitions? Are there different personal definitions?

It also suggests that in a relationship of any kind, but especially an intimate or romantic relationship, it is important to discuss the definition of respect. It is important to find a common ground to be able to continue the discussion.

Also, a big part of respect, at least as I see it, is accepting someone. This implies then that to respect someone we must even accept that they might have a different definition of respect.

Finally, the idea that "one feels with the heart and not with mathematics," brings to mind the Mayer-Salovey definition of emotional intelligence. (see my adaptation of their model) At the very core of this definition is the relationship between the "heart" and the intellect. According to Mayer and Salovey, emotional intelligence combines feelings and reason. It seems to me that assigning numbers to feelings and discussing them rationally is a perfect practical application of the Mayer-Salovey academic model. But from this discussion I see that this concept may not work at all in some cultures, or at least for some individuals.

6. Respect, Obedience and Fear

Another example of the relationship between respect, obedience and fear is seen in a parent who uses threats to try to control their child's behavior. A question worth asking is: Does that parent want the child to respect or obey them? Most parents would say: "Of course I want my children to respect me." Then I thought about why some parents fail to earn the respect of their children, and instead have to rely on fear to try to control them. And I thought: "What happens when your children are not afraid of you anymore?"

Next I thought about a hypothetical conversation with a parent who might say: "I know how to frighten my children. That is easy. But how do I earn their respect?"

Then I thought, "Anyone can frighten a child, but not everyone knows how to earn their respect."

Therefore, we must teach the parents, teachers and perhaps the world's political leaders. We can't hold them responsible for something which was never taught them.

7. Why one 15 year old feels respected

The other day I asked a 15 year old why she feels respected by me. Here is our conversation. (k =ok)

Steve says:hi b
Briar says:hi
Steve says:I just wrote u
Briar says:k
Steve says:tell me when u have read it
Briar says:k
Steve says:thanks
Briar says:about the question "how much do u feel respected by me 0-10 and why?"
10 because you take the time to listen to my problems and you don't criticize me because of them and
you don't try to force me to do anything that I don't want to do
Steve says:ok
Briar says:*smile*
Steve saysthanks

*smile*

This conversation was on August 19, 2002 with Briar Fitzgerald of Ontario, Canada. I have used her real name with her permission.

8. Another example of confusing respect and obedience

Today I was talking to a teacher in her mid twenties. She said "I think the students should just respect me and do as they are told."

August 31, 2002. Brussels.


Feeling disrespected at age 21

(Based on a true story)

When Nathalie was home visiting her parents she called her grandmother. While they were talking, the father came in and heard who she was talking to. He pushed the speaker button on the telephone so he and his wife could hear the whole conversation. Nathalie pushed the button back off. She wanted to have a private conversation with her grandmother. Later she asked her father to please not do that while she was talking. The father got defensive and said things like, "But we are all part of the same family. Everything should be open within the family. There should be no need to hide anything. If you don't want others to hear what grandmother is saying then you must have something to hide." Nathalie told her father that she didn't have anything to hide, but that she felt a little disrespected when he simply pushed the button without asking her first. Her father got even more defensive and said, "That has nothing to do with respect. There is no reason for you to feel disrespected. Of course I respect you. It is normal for people in the same family to share everything. Lately you are always accusing your mother and I of not respecting you. How could you possibly say that we don't? What is the matter with you, Nathalie? Where are you getting these strange ideas? What are they teaching you at that university? Why do you take everything so personally? Sometimes I think you really need to see a psychologist for your problems." Then he walked away.

Feeling Disrespected at age 16

(Based on a true story)

One week I was staying at a relative's house. I was using the computer in the 16 year old's room. The father came in and we started talking. He was telling me how his son had made some of the furniture in the room. One of the things he made was a small table. On the table was a cloth cover. He took off the the photograph and the other things on top of the table, then took off the cover, saying, "I don't know why he has this covered up. I like the way the natural wood looks." He folded up the cloth cover and put it on his desk. It was hard for me to believe my eyes. I was so stunned I couldn't even think of what to say. All I could think of was, "...but it is not your room!" When the son came home he immediately noticed the change and he asked me about it. I explained and asked how he felt about it. He rolled his eyes, shook his head and said, "He does that kind of thing all the time. He also comes in and makes my bed even though I have told him I don't like it. It is just another one of the many reasons I don't feel respected by him."

Source: http://eqi.org/respect.htm











Respect is...
Respect is...listening with out interrupting
Respect is...taking your partner's feelings into consideration
Respect is...keeping an open mind
Respect is...agreeing to disagree
Respect is...trying to understand your partner's viewpoint
Respect is...loving yourself
Respect is...trust and honesty
Respect is...giving each other space
Respect is...nonviolence
Respect is...direct communication
Respect is...building a person up instead of tearing them down
Respect is...friendship
Respect is…not pressuring the other person

Monday, April 6, 2009

Canary in the coal mine (the importance of diversity for the health of any system)

I will start with the danger of biases and assumptions and move on to the core topic. 

Allow me the liberty of starting with a bit of history – have you ever wondered about the origin of the word blacksmith? It is simple – black was the ethnic group of the individual and smith was the profession – thus the word blacksmith. Later the ethnic connotation was removed and it simply denoted a person who worked with metal. 

An example of systemic biases often overlooked. One of my favorite shows is NCIS. While I enjoy the show I had a problem.  If you noticed the boys were called by their last name or addressed more formally even in terms of their nick names. The girls were called often by their first names denoting a less formal stance and possibly implied bias regarding their skills. Here is the question – pay attention – have you ever had an instance were you addressed an associate of your ethnic group by mr, mrs or miss and their surname and then in the same breath introduced a member of another ethnic group by their first name only. Sure no disrespect may have been intended but do you see the implied disrespect? 

Remember when miners would take a canary into the mind shaft with the miners. When the canary died the miner could stay in the mine but he knew doing so would mean he would die in fact he is dieing but being a larger more complex organism he is doing so at a slower rate than the smaller less complex. 

So consider this a major corporation moves into a community. Soon the smaller businesses fail. The only jobs available are with the larger concerns or the few able to employ people that have survived. And yet here is the question – if the larger businesses are the miners and the smaller the canary – what is the lesson? Along those lines if you send a large person and a small animal into a confined area with a limited air supply – sufficient for the smaller but not enough to support both the large and small, what well happen to both over time? 

Lets move on to computers. In the early days of computer viruses were a rare thing. Did they exist – yes. Why were they not a big deal – diverse operating systems. Now that a majority of people have standardized on a singular platform of operating system what has happened is that a virus in the past that may have only affected a hand full of systems now is capable of doing damage to a vast majority of users especially with the advent of the internet. Here is another way to look at it – a cell phone today is common place. No one stops to think about what makes a cell phone work or even thinks about the fact that each cell phone is in and of itself a micro computer with an operating system (albeit some more versatile than others). Tat said each manufacture tends to have their own unique operating system (granted there is more standardization than in the past). Some of the more prominent well known mobile (phone) operating systems include

  • Java
  • Android
  • Symbian
  • Blackberry
  • Windows mobile
  • Linux
  • Palm
  • MXI 

Despite this and many other variant operating system when you make a cell phone call the phone on one end does not care what the platform used on the other is, nor do they care with you use them to browse the internet. An yet is is because of this operating system diversity that you do not hear stories of massive cell phone operating system viruses propagating through the network. 

What lessons can we learn from this regarding the importance of :

  • Ethnic diversity for the help of a species?
  • Business diversity for the health of a community or nation? 

Fact is no business based on size alone is no better than another nor any more entitle than its smaller peers. Each serve a unique purpose and each have their place. 

  • Would you place a blackberry operating system on a old analogue flip phone? 
  • Would you go into a grocery store and look for a business suit?
  • Would you put a cow in a field with a panther
  • Would you expect a company not based in your community to have the same attachment as one that is?

Consider this

  • Why would you want to live in a community that lacked business diversity
  • What sort of opportunities for growth development or advancement exist in a homogenous business environment
  • How is that community affected when that singular business or type of business goes out of business
  • Why do politicians cater to the larger complex mega industrial business concerns 

Still not seeing how all of this fits together – I could use banks but let me use an example most people can identify with – US auto manufactures 

2009 US Automobile Companies

  • Chrysler (Chrysler, Dodge, ENVI, Jeep, Mopar)
  • Ford (Lincoln, Mercury, Volvo, Premier Automotive Group, Mazda)
  • GM (Buick, Cadillac, Chevrolet, GM Daewoo, GMC, Holden, Hummer, Opel, Pontiac, Saab, Saturn, Vauxhall, Wuling)

Guess how many existed prior to the big three:

  • 10
  • 20
  • 30 

List of defunct United States automobile manufacturers 

Here are the questions:

  • Were you shocked by the shear number (hundreds)?
  • Do you see how all of this fits together?
  • What do you think is the solution? 



Saturday, April 4, 2009

Nothing has changed (people of the lie - Marketing)

So many times people buy into the appearances and do not think or look at the substance of what people say.

How many times have you allowed people to seduce you with the flawed logic of it 20XX and things are different now? 

Consider these question to illustrate some points:

  • Did lying suddenly become ok?
  • Did stealing suddenly become ok?
  • Can you run a business spending more than you make?
  • If no one buys your product or service are you in business?
  • Did gravity reverse or cease to work somehow? 

Many things inspired this post but mainly some research I was asked to do

Did you know?

  • Nearly two thirds (65.2%) of the adolescents in the lowest income group were from single-parent families, only 6.4% of those in the upper-income group were from single-parent homes.
  • Income and family structure were moderately interrelated. 93.6% of Youth whose parents reported income of $40000 or greater came from 2-parent families (86.3% of these were White, 7.2% Black, and 6.4% Hispanic). Conversely, 66% in the lower-income group were from single parent families (43.1% of these were White, 38.6% Black, and 18.3% Hispanic).
  • The higher a family’s gross income the less likely that child is to engage in risky behavior
  • A child from a two family household is less likely to participate in risky behavior than one from a single parent household 

Some of the Sources

Links

Something to think about

  • So if these are the facts then how can someone say I can raise a child as well by myself as I can with a partner?
  • How can someone ignore documented facts
  • Could it be the facts differ and so the individual wants to justify their actions so they make a statement to justify and rationalize what they are doing (or are the figures and statistics the rationalization)? 

Further without saying which school of faith one could argue regardless of belief that as we deviate from the principles of scripture we get in more trouble. 

So what is the Bible or for that matter a majority of religious spiritual text about? 

People who do not like to be held accountable to a higher standard of behavior might argue guilt. Yet one could also state perhaps all are about the following:

  • Accountability for your thoughts and actions
  • Living circumscribed lives (doing no harm)
  • Reaching some form of enlightenment
  • Not putting things before people
  • Service to and respect of others
  • Separation of Church and state
  • Character is important
  • Self respect
  • Self control 

Consider

  • Do any of this sound familiar?
  • How did cherubim go from fierce warriors (in genesis) to the cute childlike figures: interesting stories here http://www.angelsonearth.com/
  • Have any of these concepts changed in 2000 plus years (secularly or spiritually)? 

For those that want it done in a more worldly way lets take some various topics and look at Business

Did you know the oldest business in the world that is still functioning is almost 2000 years old (well 1500) years old (link). Also here is the The Oldest Corporation In the World.

  • Can you run a business spending more than you make?
  • Can you have a business without customers or clients? 

Let’s look at acting:

  • Now we have cable TV
  • Before we had TV
  • Before we movies
  • Before we had silent movies
  • Before we had radio
  • Before we had theatre
  • Before we had traveling mistrials 

All is the same the medium we use to enjoy has changed but not the purpose 

Let’s look at communication:

  • Now we have twitter and high speed internet
  • Before that we had cellular internet
  • Before that we have sms messages
  • Before that we had cell phones
  • Before that we had AOL
  • Before that we had Chat rooms
  • Before that we have email groups
  • Before that we had email
  • Before that we had UPS/FedEx
  • Before that we had USPS
  • Before that we had telephone
  • Before that we had radio
  • Before that we had telegraph
  • Before that we had horse mail carriers
  • Before that we had foot carriers
  • Before that we had drums
  • Before that we had smoke signals 

Yet what has changed – NOTHING – again only mechanism not the function 

We can to this with

  • Transportation
  • Education
  • Warfare
  • Technology
  • Etc 

What are your thoughts?









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